If you use an MIS (e.g. SIMS), we will automatically create an account for the user when we import the data from your MIS system, which happens overnight. If you’ve added the users data and no account has been created for the user on the following day, please contact support so that one of our technicians will be able to investigate this issue.
Modified on: Wed, 6 Jan, 2016 at 12:22 PM
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